Ordering and Delivery

Ordering

Calculating quantities can seem a daunting task but if you contact one of our sales team we will do our best to meet all your needs.

For flooring we require either the total m2 of the area, or if you’re not too sure provide us with accurate plans and we will calculate all the tile quantities for you. If you require set patterns we will calculate exactly what you need for the project.

With worktops and fire hearths we require either accurate plans/diagrams or templates, preferably made out of hardboard. On local projects (southwest) we can offer a template and fitting service for worktops; please contact us for more details.

When ordering Fire hearths please ensure that your dimensions meet fire regulations, your builder or stove supplier should be able to help with these.

All goods must be paid in full prior to delivery, we accept all major credit cards and payment by BACS transfer can be arranged.

 

 

 

 

 

Delivery

Once your order is made up and ready it will be packed securely into wooden crates or pallets.
We arrange nationwide delivery using reliable hauliers and can offer a number of delivery options to suit your needs; from economy to next day (on certain items). Offloading can be either tail lift or crane, or you can arrange for a forklift at the delivery address.

Please tell us about any access issues there maybe prior to delivery (i.e. narrow roads, gates, rough terrain) so that we can arrange for the appropriate vehicles.

For tail lift off loads crates will weigh 1000kg or less and orders over this weight will be split into separate crates.

Because costs vary nationwide please contact us with your requirements and we will obtain accurate delivery prices:

Shipping can also be arranged to any EU destination.

Tel/ fax: 01271 831039 / 01271 831049

Email: enquiries@ardosiaslate.co.uk