Ordering from Ardosia Slate

Any order placed is subject to confirmation by Ardosia Slate Ltd and is only accepted in accordance with our standard  terms and conditions.

The natural stone products, that Ardosia have selected, are packaged at the originating quarries. As such they may contain naturally occurring imperfections which are characteristic of the stone they, may also contain minor surface abrasions which occur during transit.
These characteristics may include but will not be limited to colour/shade variations, geological flaws, irregular marking, voids, cracks and minor separations and it is therefore standard industry practice to improve/repair these with a selection of techniques such as filling, polishing or using man-made products such as resin.
The pieces are checked over before manufacturing and any that are cracked are not used whilst unusual markings, chipped edges, splits etc. are, where possible, removed. It is not always possible to provide a stone that is completely free of any variation or marking.
These do not affect the function or wear of the stone and these variations are part of the attraction of using a natural product and must not be considered faults.
Purchasing our products implies you accept that natural stone varies in pattern, texture, colour/shade.
Due to the nature of the products we are unable to guarantee will exactly match previous deliveries, although where requested we will make best efforts to accommodate requirements.

 

3 size modular pattern

Calculating quantities, for flooring, or joint placement for work surfaces, can seem a daunting task but if you contact  one of our sales team we will do our best to provide any assistance you require:

For flooring we require either the total m2 of the area and tile sizes you require, or if you’re not too sure provide us with accurate plans and we will calculate all the tile quantities for you. If you require set patterns we will calculate exactly what you need for the project. Please advise us if you require ‘adhesive’, ‘grout’ or ‘sealer’ (we do not recommend the use of sand & cement with slate or stone products).

For worktops, fire hearths, cills and steps we require either accurate plans/diagrams or templates, (preferably made out of hardboard/plywood). We do offer a ‘template’ and ‘fitting’ service, please contact us for more details, although this can be undertaken by any competent tradesman or skilled DIYer..

When ordering Fire Hearths please ensure that your dimensions meet fire regulations, your builder or stove supplier should be able to help with these.

A delivery date must be agreed and all goods must be paid for in full before we can commence any cutting, once cutting has commenced no changes can be accepted to the order without additional charges being incurred. We accept all major credit cards and payment can be accepted on the telephone, or payment by BACS transfer can be arranged when work will commence after receipt of cleared funds.

 

Disclaimer

Slate is a natural stone product which we have selected and packaged by quarries in Brazil. As such it may contain naturally occuring imperfection which are charateristics of the stone and also may contain minor surface abrasions which occur during transit. These characteristics will include but not limited to colour/shade variations, geological flaws, irregular marking, voids, cracks and minor separations.

It is standard practice in the industry to improve/repair these with a selection of techniques such as filling, polishing or using man-made products such as resin. The pieces are checked over before manufacturing and any cracked pieces are not used and any markings, chipped edges, splits are, where possible, removed. It is not always possible to provide a stone that is completely free of any variation or marking. These do not affect the function or wear of the stone and these differences are part of what makes the stone beautiful and should not be considered faults.

Purchasing our products implies you accept that natural stone varies in pattern, texture, colour/shade. We also cannot guarantee that products ordered at a later date will match the original order.