Feedback and comments from our customers.

7th June 2023

Thank you Jasmine, Ive got to tell your boss, what an amazing asset you are to their company. Every purchase from your business has been flawless most efficient. And you Jasmin are a star in this world of chaos. Your doing your company proud. 

Kind Regards


23rd April 2023

Hello Natalie and team, 

WOW….I wanted to thank you, and of course Steve for producing and fitting our wonderful worktop. We are delighted, it looks and feels fantastic (so tactile!). 

Our house renovation has been a long process with many highs and lows, but it now really feels like home and a big step in the right direction. We have worked with various trades along the way, but can say that working with Ardosia has been a stressless (apart from our own worry!!) and smooth process. Yesterday’s fitting went extremely smoothly and that is thanks to Steve and his colleague….who needs technology when a marker pen and correx sheets work an absolute treat….it is perfect! 

We will certainly be recommending you and Steve. 

Many thanks and best wishes 


3rd April 2023

I just wanted to thank you for a perfect and smooth transaction throughout.  From my visit to the showroom all the way to Steve’s fitting….all has gone without a hitch and you always answered my emails really promptly and efficiently.  So thank you very much, business as it should be done (but so often it is not like that!). 

Best regards


13th March 2023

Just to let you know that the slates arrived safely and I’m really very pleased with them.  I’m even more surprised by the care taken in packing the slates for transport.  We had worked with the previous supplier for maybe 10 years and delivery damage was one of the key reasons why I decided to find a new supplier for our slate trays.  

Well done!

Kind regards,


6th January 2023

Please note we were very happy with the quality of the slate , with cuts accounted for we had very few reject items, in fact over 110sq meters we had maybe one or two slates that I couldn’t use. A very happy customer. 

Kind regards 


24th March 2022

I wanted to thank Ardosia for the service provided and the assistance given by yourselves, which made the whole experience pain free and extremely professional. 

Mrs S. absolutely loves the work tops with the soft edging. 

The overall look is fabulous. 

Our thanks to Steve for his advice and both yourselves ( Emily and Natalie) for your ability to make the process friendly and seamless. 

Many thanks. 


24th March 2022

Hi. Just wanted to say the Hearth arrived safely today. Driver was excellent, and am delighted with the slate, what a lovely piece you have given me, beautifuly cut, well packed and just lovely :-) so just wanted to say thank you to yourself and everyone that had an input into my request, cut & packed the slate and made everything go so well. Truly appreciate the friendly, helpful, detailed & fast service, a rare commodity in todays selfish unhelpful and thankless world!!

All the very best.


19th November 2021

Received yesterday, Well packed. Product looked good. Promptly sent. Altogether a well satisfied customer for very little profit to your firm. 



13th October 2021

I'm really pleased with the end result, Steve came to fit yesterday and he worked to a high standard all the slate coping butts up clean and its level he paid attention to detail and i really appreciate what he has done 

The company was helpful from start to finish and communication throughout was spot on 

Thanks to Natalie, Emily , and Steve from Ardosia.

It has been a pleasure dealing with you 

Best regards 


3rd June 2021

I just wanted to tell you how delighted we are with the beautiful slate table top that was delivered last Friday. We appreciated your advice and patience as it did seem like a bit of a risk buying a super heavy piece of slate without seeing it but we are delighted

Thanks again


15th June 2020

I just wanted to say a big thank you for the slate which we received as planned.

At the start of this process I really had no idea what I wanted other than to know that I had 2 coffee tables that needed revamping in some way. 

With your help and the help of your colleague we now have lovely coffee tables and exactly the right effect that we wanted for our portable fire as all of this is in our conservatory. This was all delivered as planned .The delivery driver too was very pleasant and extremely helpful.

In these difficult times it really does make us reflect and appreciate how kind and helpful people can be.

So a big thank you for all your help. Fiona

20th December 2019

I wanted to say a massive thank you for the table. It’s exactly what I imagined it to be and better! 

I really appreciate all the time that’s gone in to making it. Plus the time it took to get it delivered through the window! Thank you. It will be a table for a lifetime.

Best wishes 


7th October 2019

Our slate worktops look wonderful, many thanks to you, the Steves and the rest of the team for doing such a fantastic job.

Kind regards


9th September 2019

I just wanted to say how delighted I am with the slate pieces I ordered for our bathroom, they are beautiful.

Thankyou again for all of your help and hope to visit your showroom one day!

With regards


17th July 2019

Very friendly and professional service, delivered on time at a competitive price. I would definitely recommend a visit to the show room where you can view the range of products and talk though options with their team.


15th December 2018

Thank you so much for all your help with our slate worktops (and window sills!)! We are absolutely thrilled with how they have turned out. I can’t stop looking at them, they are so beautiful! I’ve attached a few pictures, I’ll send some better ones (and the utility tops) when I get them!

Thank you again!

Sarah and Diarmaid

16th October 2018

Just a short email to say thank you for the excellent items I recently purchased from you, namely a Bray Multi Fuel Stove and Brazilian Slate Hearth. Both items arrived on time and in perfect condition and were superbly well packaged. The whole process from start to finish was first class, straightforward, seamless and I was left in no doubt that I could contact you at any time if I wanted to. This I did on the morning of the delivery to get an ETA for my items. Within a short time Natalie was on the phone giving me a window for delivery that afternoon. In addition the delivery driver, who I can't praise enough contacted me when he was within half an hour of arrival. 

So thank you for your excellent customer service, great products and on time delivery. I would not hesitate in recommending you to anyone thinking of making a purchase from Ardosia Slate.



8th October 2018

I recently purchased a custom made slate hearth from The Ardosia Slate Company and could not praise them enough. From quote to order, turn around to delivery every aspect was faultless.

Superb customer service and packing and delivery top notch. The hearth itself is exactly as I ordered and looks stunning. Its increasingly hard to find a company that clearly cares about every aspect of their service, but Ardosia have nailed it! Thank you all.


5th October 2018

Just to let you know we have received the splash back and the window sill this afternoon, may I say the delivery people you use are very good and competent at their job and are very helpful indeed.

The Splash back is really perfect we wasn't sure what to expect but this is fantastic, it seems that the picture has been etched into the slate and then fill with the black paint. Matt must have put a lot of work into doing it for us please pass on our thanks.

What with the sills and the Splash back I believe that your company offers fantastic value for money and with the splash back taking pride of place in our new kitchen I am sure it will be the talking point for many a long time.

Kindest regards and thanks again.


21st September 2018

Good morning, I ordered a slate window sill from yourselves on Monday morning, I received a call back from yourselves either later that day or the following day to confirm the finished edge required and was advised delivery would be within one week.

To my surprise the slate sill arrived Wednesday morning, the delivery driver was very pleasant and allowed me to inspect the sill prior to departure.

I fitted the sill Wednesday evening. An excellent quality piece of stone with really nice markings, making a nice addition to the bathroom.

Please pass on my thanks to your team for an outstanding service, from initial contact, advice given, order booking, design qualification and then delivery... a truly excellent service.

Thank you.

20th September 2018

Received the slate this morning , I wanted to say thank you for an excellent service beautiful slate. The driver was really helpful, as a company it shows you value the customer.

Thanks again

Kind regards


6th July 2018

Order received with thanks. Beautiful, accurately cut and I just love the functional work of art that is the transportation packaging on a crate! It's a joy to behold - well done that person.

Best wishes


13th March 2018

On behalf of the House Committee I am emailing you to say thanks for the excellent work that you did with our bar tops. Bar Manager is extremely happy.


Enmore Park Golf Club

16th January 2018

Just wanted to say what a wonderful job Steve did yesterday putting in our slate worktops. His attention to detail and his accurate and professional fitting was second to none.

We are over the moon with our beautiful aged worktops and they have completely transformed our kitchen.

Also, thanks again Natalie for all your valuable help and advice, really appreciate your fantastic customer service.

Kind regards

Jane and Ty

22th November 2017

This is a belated thank you for supplying and fitting our kitchen worktop, You guys did a fantastic job from initial consultation at your showroom to completion. Thank you also for the cut offs which you rounded off a gave to us. As you can see from below nothing goes to waste in our house and we made a little slate table from it. 

Thank you. Monique & Joe

25th August 2017

I would just like to thank Natalie, Steve & the whole team at Ardosia for making our dream kitchen a reality, the floor, worktops, and of course the unit are fabulous. 

We really are chuffed to bits with it and just want to say "credit where credit is due” your product, service & quality is 5* We will definitely recommend you especially to clients & customers that we see & deal with at work.

Once again many thanks Angie, Paul & Evie 

4th August 2017

Steve knocked on our door at 7, as promised and delivered everything beautifully. I had to leave for work but have seen the new  island. Gorgeous! I am a happy woman.

Thank you very much for your patience and all the customer care. Sadly with my recent building experience is a rarity rather than a norm these days. 

Kind regards


24th May 2017

The slate arrived this morning! Didn't expect it to come so quickly. Very impressed with your company. Didn't expect the cut out piece either so will be thinking of something good I can do with that too!

It is still on the pallet waiting for someone to come and fit it for me, but it looks great. Thank you so much.


17th November 2016

I wanted to thank you both for your help and say how delighted we are with your service at Ardosia Slate and our beautiful Brazilian Slate outdoor worktop and upstand.

You offered amazing value with excellent customer service and a really high standard of workmanship. 

Thanks again!


8th September 2016

Just a quick note of thanks, I have been away for a week following our opening of the refurbished bar, I just wanted to say a big thank you for the service you provided with the slate step you provided, apart from exceeding our hopes on supplying the slate at short notice, the product itself is great and looks fantastic!

What most impressed was the customer service level when we had the hiccup with a broken section by the carrier, for you to turn it around overnight effectively was absolutely brilliant and is hugely appreciated, i would have no problems with being a reference for you in the future.

Good luck and best wishes,

The Punchbowl

23th July 2016

Just a quick note to say thank you very much for your help with our slate order this week.

As Monmouth is on our doorstep, we have always used a local supplier but I have been so impressed with your service, I will be sure to use you again. Your comms were very quick and efficient, the price was very competative, the stone was cut to size ( I definately don't get this at our local supplier!, not without some grief and a whopping great charge on top), the delivery was quick and I was pretty impressed with the packaging! - You really went to town with bolstering that crate - and am very grateful for it! They survived the journey!

Two of the window cils are in already so a very timely delivery.

 I can't fault anything.

 You've made my job very easy so I am very grateful for that. I will be enthusiastically recommending you to friends, family and collegues alike.


12th March 2016

We would like to bring to your attention the excellent service received from your staff member Natalie.

We ordered slate table mats and coasters from you and the information and help she provided was beyond what could be normally expected for a telephone order.

The many subsequent telephone calls, due to postage breakages, were always handled in a friendly and polite manner.

Please pass on our thanks to Natalie. We would highly recommend your company and wish you every success in the future.

Best regards,

Rob & Maggie 

24th August 2015

Just wanted to thank you very much for helping us when we came in yesterday looking for one small piece of slate to repair our damaged floor. The service we received was way beyond our expectations!

We found the show room a most inspiring place to wait too - we'll be back!

Many thanks.

Jim and Alison 

13th June 2015

I just wanted to thank you all for the wonderful; job you have done for me. My slate wash stand looks magnificent, as does the loo top and window sill.

It is rare to receive such good service, and I commend you for that, you have gone beyond what could be expected in terms of offering advice, endless quotes, and working of amateur drawings. Thank you.

Excellent price too!

Best wishes,


27th April 2015

Just wanted to say how delighted we are with the fab job you have made of our hob back panel!

Steve has now finished the fitting and it looks truly amazing - thank you so much for the trouble you went to.

We now have our own unique panel and couldn't have achieved this without you.

Kind regards,


17th February 2015

To all at Ardosia slate,

Just a quick note to say thank you very much for the supply and fitting of our new slate kitchen worktops. We are so pleased with them and how well the process of templating and fitting was handled. Our kitchen now looks amazing!

Thanks again

 Mark, Karen and family